Leadership Essentials - Including Persons with Disabilities in the Workplace 🌎

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Languages: English, French, Spanish (North America)

Media Editing: The video module(s) in this subject are editable under our Content Studio offering unless otherwise indicated. For more information about Content Studio, contact your CSM.

Description: As a leader, you're responsible for helping your employees do their best work. It's important to recognize that not everyone might work the same way or find the same environment productive. In this subject, learners are taught best practices for including persons with disabilities in the workplace, as well as how to manage requests for reasonable accommodation. In doing so, leaders can help create a more productive and inclusive work environment for all employees. It is recommended that learners take the Understanding Disabilities training prior to the topics in this course to help them understand important terms and concepts.

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Languages: English, French, Spanish (North America)

Media Editing: The video module(s) in this subject are editable under our Content Studio offering unless otherwise indicated. For more information about Content Studio, contact your CSM.

Description: As a leader, you're responsible for helping your employees do their best work. It's important to recognize that not everyone might work the same way or find the same environment productive. In this subject, learners are taught best practices for including persons with disabilities in the workplace, as well as how to manage requests for reasonable accommodation. In doing so, leaders can help create a more productive and inclusive work environment for all employees. It is recommended that learners take the Understanding Disabilities training prior to the topics in this course to help them understand important terms and concepts.

Languages: English, French, Spanish (North America)

Media Editing: The video module(s) in this subject are editable under our Content Studio offering unless otherwise indicated. For more information about Content Studio, contact your CSM.

Description: As a leader, you're responsible for helping your employees do their best work. It's important to recognize that not everyone might work the same way or find the same environment productive. In this subject, learners are taught best practices for including persons with disabilities in the workplace, as well as how to manage requests for reasonable accommodation. In doing so, leaders can help create a more productive and inclusive work environment for all employees. It is recommended that learners take the Understanding Disabilities training prior to the topics in this course to help them understand important terms and concepts.

Topics

How to be an Ally for Persons with Disabilities in the Workplace

  • As a leader, you set an example of behavior for your employees. To make your workplace more inclusive for everyone, it’s important that you are an ally for persons with disabilities so they don’t experience any stigma and negativity in your workplace. In this topic, you’ll learn ways to better support persons with disabilities and encourage inclusivity and diversity within your team.

    • Questions (level 1, 2, 3)

    • Video module

  • Translated content is typically AI-generated, and in some instances, it's been human-reviewed. Review the list below for translation details within this topic.

    • English

    • French

      • Questions = human-translated

      • Video = AI-translated

    • Spanish

      • Questions = human-translated

      • Video = AI-translated

    1. Provide all employees with disability awareness, etiquette, and sensitivity training to help create a more inclusive and empathetic workplace.

    2. Give persons with disabilities access to the same tools and development opportunities as other employees throughout every stage of employment, including the hiring process.

    3. Assess your workplace for any barriers for persons with disabilities, and make changes or suggestions to make it as accessible as possible for everyone.

    4. Review your company’s inclusion and reasonable accommodation policies with your team and encourage them to take the appropriate steps if they require an accommodation to do their best work. This will show them you’re committed to creating an inclusive workplace.

    5. Encourage employees to identify barriers and provide feedback on your company’s disability, inclusion, and accessibility policies, so your business/company can find ways to improve them.

    6. Address instances of gossip or offensive comments about employees with disabilities as soon as possible. This type of behavior should not be tolerated.

Preview of video module for “How to be an Ally for Persons with Disabilities in the Workplace”

 

Managing Requests for Reasonable Accommodation

  • Some persons with disabilities may require changes to how, when, or in what format they complete tasks in order to do their best work. When they approach you to ask for one or more accommodations, it’s important that you take these requests seriously and do your best to implement them. In this topic, we’ll go over some best practices for managing a request for reasonable accommodation as a leader, including how to communicate it to the rest of your team and evaluate its effectiveness.

    • Questions (level 1, 2, 3)

    • Video module

  • Translated content is typically AI-generated, and in some instances, it's been human-reviewed. Review the list below for translation details within this topic.

    • English

    • French

      • Questions = human-translated

      • Video = AI-translated

    • Spanish

      • Questions = human-translated

      • Video = AI-translated

    1. When an employee is asking for an accommodation due to a barrier/limitation caused by a disability, take the appropriate steps to address it according to your company’s policy, so they can do their best work

    2. Work with the employee who has a disability, as well as someone from Human Resources (HR), Information Technology (IT), or the facilities team as needed, to find the best solution for the employee’s unique needs and allow them to do their best work.

    3. Let employees with disabilities decide if or when they tell others about their disability and how much they share. This shows you respect them and their privacy. Reinforce that they do not need to disclose their disability to anyone on the team in order to be treated as an equal member.

    4. Don’t ask employees for additional details about their disability. Focus on the work-related information you need to make adjustments and fulfill their request for accommodation.

    5. If an employee with a disability has an accommodation that will affect their co-workers, clearly communicate the changes to the team without discussing the disability by focusing on how the changes will help the team perform better. This will help make sure you don’t violate their privacy and help discourage gossip.

    6. Regularly check in with employees to assess the impact of the accommodation(s), both the employee who requested it and their impacted team members, and make sure it’s still effective.

Preview of video module for “Managing Requests for Reasonable Accommodation”.

 
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