Human Trafficking Awareness and Response - Hospitality 🌎

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Languages: English, French, Spanish (North America)

Media Editing: The video module(s) in this subject are editable under our Content Studio offering unless otherwise indicated. For more information about Content Studio, contact your CSM.

Description: Human trafficking is a global issue. Motels, hotels, resorts, and other hospitality locations are commonly used for human trafficking activities because there are a lot of them, and they offer offenders anonymity. As people who frequently interact with guests and the public, it's important that hospitality workers have a better understanding of what trafficking is and some common signs of human trafficking. The urgency for this type of training is growing. The human trafficking industry currently generates more than 150 billion dollars a year (Forbes). In this subject, learners are given an overview of what human trafficking is and the common signs associated with human trafficking activities. They'll also learn best practices for how to respond if they do suspect human trafficking in their workplace.

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Languages: English, French, Spanish (North America)

Media Editing: The video module(s) in this subject are editable under our Content Studio offering unless otherwise indicated. For more information about Content Studio, contact your CSM.

Description: Human trafficking is a global issue. Motels, hotels, resorts, and other hospitality locations are commonly used for human trafficking activities because there are a lot of them, and they offer offenders anonymity. As people who frequently interact with guests and the public, it's important that hospitality workers have a better understanding of what trafficking is and some common signs of human trafficking. The urgency for this type of training is growing. The human trafficking industry currently generates more than 150 billion dollars a year (Forbes). In this subject, learners are given an overview of what human trafficking is and the common signs associated with human trafficking activities. They'll also learn best practices for how to respond if they do suspect human trafficking in their workplace.

Languages: English, French, Spanish (North America)

Media Editing: The video module(s) in this subject are editable under our Content Studio offering unless otherwise indicated. For more information about Content Studio, contact your CSM.

Description: Human trafficking is a global issue. Motels, hotels, resorts, and other hospitality locations are commonly used for human trafficking activities because there are a lot of them, and they offer offenders anonymity. As people who frequently interact with guests and the public, it's important that hospitality workers have a better understanding of what trafficking is and some common signs of human trafficking. The urgency for this type of training is growing. The human trafficking industry currently generates more than 150 billion dollars a year (Forbes). In this subject, learners are given an overview of what human trafficking is and the common signs associated with human trafficking activities. They'll also learn best practices for how to respond if they do suspect human trafficking in their workplace.

Topics

What is Human Trafficking?

  • Human trafficking is a global $150 billion industry and a serious crime. Traffickers tend to move around a lot and need to remain anonymous, which is why hotels, motels, resorts, and other locations within the hospitality and tourism industry are more common locations for trafficking to occur. In this topic, you’ll learn what human trafficking is, who it affects, and the two main types of trafficking: sex trafficking and labor trafficking. By increasing your awareness about human trafficking, you might be able to help prevent and identify it in your workplace.

    Note: It is recommended that learners take this topic before the other topics in the subject.

    • Video module

    • PDF module (This module was created in a tool that is not supported by our Content Studio offering.)

  • Translated content is typically AI-generated, and in some instances, it's been human-reviewed. Review the list below for translation details within this topic.

    • English

    • French

      • Video = human-translated

      • PDF = human-translated

    • Spanish

      • Video = AI-translated

      • PDF = AI-translated

    1. Human trafficking is the use of force, fraud, or intimidation to get someone to provide services, labor, or sex for money/goods/profit against their will.

    2. Sex trafficking is a form of human trafficking where victims (adults or minors) are exploited to perform sex acts for anything of value, like money, drugs, or necessities.

    3. Labor trafficking is a form of human trafficking where victims are forced to work or provide a service against their will.

    4. Human trafficking is not the same as human smuggling. Smuggling involves moving a person across a country’s borders with their consent. Human trafficking can happen within or across borders, or with no transportation at all; it is based on the exploitation of a person.

    5. Human trafficking happens all over the world, not just in specific countries, cities, or neighborhoods.

    6. Anyone can be a victim of trafficking, regardless of age, sex, race, gender identity, socioeconomic status, immigration status, education level, ethnicity, and religion.

    7. Human traffickers can be anyone; they may be strangers or someone the victim knows.

    8. Human traffickers often monitor, threaten, and/or control their victims to prevent them from asking for help or explaining what’s happening, especially when they are in public areas. This can make it hard to identify them.

      Examples: Forced, threats of violence or retribution, danger to their families, emotional, physical, or financial abuse, fear of deportation, brutal working conditions, threats to withhold pay, drugs, blackmail, confinement

    9. Human traffickers are more likely to take their victims to hotels, motels, etc., because they provide a level of privacy and anonymity that can make it easier for traffickers to hide their activities (e.g., busy lobbies, ability to pay online or with cash, booking rooms in the victim’s name).

Preview of video module for “What is Human Trafficking?”.

Preview of PDF module for “What is Human Trafficking?”.

 

Possible Signs of Sex Trafficking

  • As an employee in the hospitality industry, you might be able to identify signs of human trafficking in your workplace. By being able to recognize common signs of sex trafficking, you can be better prepared to report suspicious activity to the authorities and potentially save someone’s life. This topic is meant to act as an overview of some of the most common signs of sex trafficking. However, it’s important to note that these signs, especially on their own, may not always be an indicator of sex trafficking.

    • Video module

    • PDF module (This module was created in a tool that is not supported by our Content Studio offering.)

  • Translated content is typically AI-generated, and in some instances, it's been human-reviewed. Review the list below for translation details within this topic.

    • English

    • French

      • Video = human-translated

      • PDF = human-translated

    • Spanish

      • Video = AI-translated

      • PDF = AI-translated

    1. A sign of human trafficking could be a guest(s) checking in with few to no personal items, like identification, mobile phone, or a bag.

    2. A sign of human trafficking could be a guest(s) paying for their room with cash or a preloaded credit card.

    3. A sign of human trafficking could be a guest(s) who checks-in with odd requests regarding their stay or room or who behaves suspiciously during their stay.

      Examples: Reserves multiple rooms, rents room by the hour/less than a day/long-term, rents a room with fewer beds than patrons, asks for a view of the parking lot or a room near an exit, rent porn when children are staying in the room, doesn’t stay in the room or leaves frequently/at odd hours, uses side entrances instead of lobby, parks strangely, requests lots of towels, etc. but doesn’t want housekeeping, loiters in the hallway or parking lot, leaves when visitors arrive, leaves minors alone.

    4. A sign of human trafficking could be a guest(s) refusing cleaning services, especially for multiple days, or using the ‘do not disturb’ sign consistently.

    5. A sign of a human trafficking victim could be a guest(s) who avoids eye contact, has someone else speak for them, speaks in a way that sounds rehearsed or difficult, or appears scared or anxious.

    6. A sign of a human trafficking victim could be a guest(s) who doesn’t seem to be in control of their money, mobile phone, identification, or movements.

    7. Pay attention to what guests say, especially when checking in, and listen for anything that may be suspicious or could indicate human trafficking.

      Examples: Mention not getting paid or being paid very little, verbal threats, talking about traveling a lot, mentions of “sugar daddy or momma”

    8. If cleaning a room, pay attention to the items in it that are visible and out in the open. If there are excessive amounts of cash, identifications, credit cards, drugs, alcohol, pornography, phones, computers, technology, or sex-related items, it could be a sign of human trafficking.

    9. A sign of human trafficking could be a noticeable age difference between a guest(s) and the person(s) they are traveling with.

    10. Watch for guests who seem deprived of basic needs, like food, water, sleep, hygiene, or medical care, or who show signs of addiction, physical injury, trauma, self-harm, abuse, or confinement. These could be indicators of human trafficking.

      Examples: Look underfed or tired, scars, burns, branding, untreated injuries, strange tattoos

    11. Watch for guests who appear to dress inappropriately for their age or the weather or who behave in a way that doesn’t appear to match their age. These could be indicators of human trafficking.

      Examples: Make-up, no coat, expensive clothing, paying bills, acting older than they seem

    12. Be aware of suspicious activities in the restaurant or bar area that could indicate human trafficking, like guests asking for food or money, taking cash or receipts from tables, loitering, entertaining someone they didn’t arrive with, etc.

    13. Be aware that there is no single sign of human trafficking. Just because you identify a sign, it doesn’t necessarily mean human trafficking is taking place.

Preview of video module for “Possible Signs of Sex Trafficking”.

Preview of PDF module for “Possible Signs of Sex Trafficking”.

 

What To Do If You Suspect Human Trafficking

  • In this topic, we’ll go over what to do if you suspect that guests at your workplace are involved in human trafficking. While it’s important to recognize the signs and report them, you must make your safety, and the safety of those around you, your top priority.

    • Questions (level 1, 2, 3)

    • Video module

    • PDF module (This module was created in a tool that is not supported by our Content Studio offering.)

  • Translated content is typically AI-generated, and in some instances, it's been human-reviewed. Review the list below for translation details within this topic.

    • English

    • French

      • Questions = human-translated

      • Video = human-translated

      • PDF = human-translated

    • Spanish

      • Questions = AI-translated

      • Video = AI-translated

      • PDF = AI-translated

    1. Make sure you know where to find the number for your country’s human trafficking hotline, so you can report any suspicious activities immediately if they happen in your workplace.

    2. If you suspect someone is a victim of human trafficking, do not confront the victim or the trafficker. Doing so could put you, the victim, or others in danger.

    3. If you suspect someone is a victim of human trafficking, follow your organization’s policies, and report your suspicions to the appropriate people (i.e., manager, security, local authorities, and/or human trafficking hotline).

    4. If you witness suspicious activities that could indicate human trafficking, record a summary of the event(s), so you can share it with the authorities as soon as possible.

    5. If you witness suspicious activities that could indicate human trafficking, write down the date, time, and location of the event(s), so you won’t forget and can give the correct information to the authorities.

    6. If you witness suspicious activities that could indicate human trafficking, take note of what the victim(s)/trafficker(s) were wearing, what they looked like, and what they said/called each other. This information could help authorities identify them.

      Examples: Height, hair color, weight, age, clothing, tattoos, scars, nicknames

    7. If you witness suspicious activities that could indicate human trafficking that involve a vehicle, take note of the vehicle make, model, color, and license plate number. This could help authorities locate the trafficker(s)/ victim(s).

    8. If you suspect someone is a victim of human trafficking and they are in immediate danger, call emergency services and inform them of your suspicions right away.

Preview of video module for “What To Do If You Suspect Human Trafficking”.

Preview of PDF module for “What To Do If You Suspect Human Trafficking”.

 
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