Leadership Essentials - Delegating Tasks 🌎

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Languages: English, French, Spanish (North America)

Media Editing: The video module(s) in this subject are editable under our Content Studio offering unless otherwise indicated. For more information about Content Studio, contact your CSM.

Description: Delegating doesn't come naturally to everyone. It can even be scary for some, especially if they have trouble letting go. If done correctly, delegating can be truly beneficial for both the delegator and the employee. In this subject, learners are taught what kind of tasks they should delegate, the characteristics of team members they should delegate to, and the steps to follow to successfully delegate a task or project.

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Languages: English, French, Spanish (North America)

Media Editing: The video module(s) in this subject are editable under our Content Studio offering unless otherwise indicated. For more information about Content Studio, contact your CSM.

Description: Delegating doesn't come naturally to everyone. It can even be scary for some, especially if they have trouble letting go. If done correctly, delegating can be truly beneficial for both the delegator and the employee. In this subject, learners are taught what kind of tasks they should delegate, the characteristics of team members they should delegate to, and the steps to follow to successfully delegate a task or project.

Languages: English, French, Spanish (North America)

Media Editing: The video module(s) in this subject are editable under our Content Studio offering unless otherwise indicated. For more information about Content Studio, contact your CSM.

Description: Delegating doesn't come naturally to everyone. It can even be scary for some, especially if they have trouble letting go. If done correctly, delegating can be truly beneficial for both the delegator and the employee. In this subject, learners are taught what kind of tasks they should delegate, the characteristics of team members they should delegate to, and the steps to follow to successfully delegate a task or project.

Topics

What to Delegate and Who to Delegate to

  • You can’t just delegate anything to anyone. In this topic, learners are taught the types of tasks and projects they should delegate, as well as the benefits of delegating, both to themselves and to their team. Finally, learners are taught what they should consider when deciding who they should delegate to, like how the task can help develop the employee, how it aligns to their career goals, and more.

    • Questions (level 1, 2, 3)

    • Video module

  • Translated content is typically AI-generated, and in some instances, it's been human-reviewed. Review the list below for translation details within this topic.

    • English

    • French

      • Questions = human-translated

      • Video = AI-translated

    • Spanish

      • Questions = human-translated

      • Video = human-translated

    1. Delegate tasks that aren’t critical for you to do personally and that could be done by someone else. This will allow you to focus on the tasks that need your full attention.

    2. Delegate tasks that are repetitive or are likely to reoccur in the future. This will help save you time in the future, because after the initial task, the person will know what to do, with less involvement from you.

    3. Delegate tasks that provide the team member an opportunity to improve or develop new skills, so you can build a strong team and maximize both their productivity and your own.

    4. Make sure that the team member has the right knowledge and skills to apply to the delegated task, so they are well-prepared to complete the job.

    5. Make sure the delegated task aligns with the employee’s career stage and goals, so you can help them develop and achieve their goals.

    6. Make sure the person has time to take on the additional work so that they don’t get overwhelmed and underperform.

Preview of video module for “What to Delegate and Who to Delegate to”.

 

How to Delegate

  • Delegation isn’t as simple as assigning someone to do something. In order to be done successfully, it takes thought, organization, and time. In this topic, learners are taught the steps to effectively delegate, from communicating expectations, authority levels, and timelines, as well as how they can build trust, confidence, and motivation in their team members.

    • Questions (level 1, 2, 3)

    • Video module

  • Translated content is typically AI-generated, and in some instances, it's been human-reviewed. Review the list below for translation details within this topic.

    • English

    • French

      • Questions = human-translated

      • Video = AI-translated

    • Spanish

      • Questions = human-translated

      • Video = human-translated

    1. Clearly define the desired outcome so that you will be able to measure if the job has been done properly or not. This will also benefit the team member you’re delegating to, as they’ll know what is expected of them.

    2. Establish timelines and determine deadlines so that the delegated task can be completed on time.

    3. Clearly explain and define the level of authority the team member will have when working on the delegated task so that they are able to fulfill the responsibility without overstepping any lines.

    4. Focus on the results of the delegated task, rather than on prescribing specific procedures to follow. This will help build trust.

    5. Create a schedule for checkpoints so that you can review their progress on the project and get updates on how it’s going.

    6. Make sure to communicate that you’re open to questions and suggestions if they run into any problems. This will provide opportunities to help them better understand the project so they can complete it more effectively. It also encourages the team member to take ownership of the project or task.

    7. Make sure to provide training, guidance, and support to the person you’ve delegated a task to. Make sure they have what they need to succeed and that they know you’re there for them.

    8. Provide constructive feedback to go over what was done well, and to help them learn in case they make mistakes or experience problems.

    9. Give recognition where it is deserved, to help build their confidence and motivate them to perform even better with the next delegated task.

Preview of video module for “How to Delegate”.

 
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