Leadership Essentials - Making Good Quick Decisions at Work - Frontline 🌎
Languages: English, French, Spanish (North America)
Media Editing: The video module(s) in this subject are editable under our Content Studio offering unless otherwise indicated. For more information about Content Studio, contact your CSM.
Description: Making quick decisions as a manager is challenging, especially when they can't step away from a situation to make a list of the pros and cons or to thoroughly think about all the possible outcomes. Quick decisions can be stressful and are more likely to cause mixed or undesirable results. However, steps can be taken ahead of time, during the decision-making process, and after the decision has been implemented to improve managers' quick decision-making skills. In this subject, managers will learn how to prepare, handle, and reflect on the decisions that have to be made rapidly.
Languages: English, French, Spanish (North America)
Media Editing: The video module(s) in this subject are editable under our Content Studio offering unless otherwise indicated. For more information about Content Studio, contact your CSM.
Description: Making quick decisions as a manager is challenging, especially when they can't step away from a situation to make a list of the pros and cons or to thoroughly think about all the possible outcomes. Quick decisions can be stressful and are more likely to cause mixed or undesirable results. However, steps can be taken ahead of time, during the decision-making process, and after the decision has been implemented to improve managers' quick decision-making skills. In this subject, managers will learn how to prepare, handle, and reflect on the decisions that have to be made rapidly.
Languages: English, French, Spanish (North America)
Media Editing: The video module(s) in this subject are editable under our Content Studio offering unless otherwise indicated. For more information about Content Studio, contact your CSM.
Description: Making quick decisions as a manager is challenging, especially when they can't step away from a situation to make a list of the pros and cons or to thoroughly think about all the possible outcomes. Quick decisions can be stressful and are more likely to cause mixed or undesirable results. However, steps can be taken ahead of time, during the decision-making process, and after the decision has been implemented to improve managers' quick decision-making skills. In this subject, managers will learn how to prepare, handle, and reflect on the decisions that have to be made rapidly.
Topics
Making Good Quick Decisions
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In a frontline manager role, there will be times when you have to react immediately to situations and make some quick decisions. This can be stressful, and making a choice while stressed can lead to unfortunate consequences. In this topic, you’ll learn how to best plan for, make, implement, and reflect on the quick decisions you make as part of your job.
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Questions (level 1, 2, 3)
Video module
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Translated content is typically AI-generated, and in some instances, it's been human-reviewed. Review the list below for translation details within this topic.
English
French
Questions = AI-translated
Video = AI-translated
Spanish
Questions = human-translated
Video = AI-translated
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When you have time, think about situations you might have to deal with and what solutions might be possible. This can help you make better decisions when you need to act quickly.
When you’re thinking about situations you may encounter that would require quick decisions, practice predicting the possible outcomes of each solution you think of. This will help you determine which option is the best.
When faced with a quick decision, determine what your main goal or ideal outcome is so that you can stay focused on the present situation and avoid being confused by unrelated factors.
When making a quick decision, remain calm and try to block out distractions, including people and the environment around you, so they don’t impact your decision.
Before making a quick decision, collect any information about the situation that is important or necessary. It may take a few seconds, but it will help you make a much better choice.
If you are making a quick decision and it will impact others, make sure to think about their best interests before you choose.
If the information you want before you make your decision isn’t available or will take too long to get, move forward with the information you do have. Spending too much time waiting for missing information can allow the situation to become worse.
After a decision is made, and the situation has calmed down, reflect on how your decision worked out and evaluate what you should change next time.
Every decision you make will improve your decision-making skills and help you feel more confident making choices because your skills will improve even if the outcome isn’t what you wanted.
