Conducting Virtual Meetings
Languages: English
Media Editing: The video module(s) in this subject are editable under our Content Studio offering unless otherwise indicated. For more information about Content Studio, contact your CSM.
Description: Advances in technology have made it easier for employees to work remotely. Many workplaces have employees working both in their physical locations and remotely, whether from home or while traveling. It's important that regardless of an employee's location, they feel connected to their co-workers and their team. To work effectively together, employees, both those in the office and those working remotely, need to know how to use virtual meetings appropriately. In this subject, learners are taught best practices for both attending and leading virtual meetings, so that they're productive and worthwhile for all participants.
Languages: English
Media Editing: The video module(s) in this subject are editable under our Content Studio offering unless otherwise indicated. For more information about Content Studio, contact your CSM.
Description: Advances in technology have made it easier for employees to work remotely. Many workplaces have employees working both in their physical locations and remotely, whether from home or while traveling. It's important that regardless of an employee's location, they feel connected to their co-workers and their team. To work effectively together, employees, both those in the office and those working remotely, need to know how to use virtual meetings appropriately. In this subject, learners are taught best practices for both attending and leading virtual meetings, so that they're productive and worthwhile for all participants.
Languages: English
Media Editing: The video module(s) in this subject are editable under our Content Studio offering unless otherwise indicated. For more information about Content Studio, contact your CSM.
Description: Advances in technology have made it easier for employees to work remotely. Many workplaces have employees working both in their physical locations and remotely, whether from home or while traveling. It's important that regardless of an employee's location, they feel connected to their co-workers and their team. To work effectively together, employees, both those in the office and those working remotely, need to know how to use virtual meetings appropriately. In this subject, learners are taught best practices for both attending and leading virtual meetings, so that they're productive and worthwhile for all participants.
Topics
Best Practices for Virtual Meetings
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Participants should approach virtual meetings with the same etiquette and respect they afford in-person meetings with their co-workers. However, there are a few things they need to keep in mind when meeting with remote employees, as well as when they attend virtual meetings, to help make sure that the meetings run smoothly. In this topic, learners are taught some general best practices for attending a virtual meeting, both in-person and remotely. Some practices include wearing headphones, muting your microphone when you’re not speaking, and more.
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Questions (level 1, 2, 3)
Video module
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This topic is currently available in English.
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Wear headphones with a microphone when attending a virtual meeting to reduce any background noise or echoing.
Keep your microphone muted if you’re remotely connecting to a meeting and are not actively speaking. This will help reduce the chances that noises in the background will interrupt the meeting.
Use a webcam whenever possible when a meeting includes remote employees. This will help provide visual cues that can be lost in audio-only calls and help maintain a face-to-face connection.
Join virtual meetings from a quiet location with a stable internet and telephone connection. This will help minimize distractions and help ensure you stay connected to the meeting.
When in a meeting with remote employees, project your voice in the direction of the microphone to ensure you can be heard by everyone.
How to Lead Virtual Meetings
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Meeting leaders play a significant role in making sure that remote employees feel included in virtual meetings, even if they aren’t physically present. The meeting leader is responsible for sending the correct information to all participants and making sure that they are all able to participate equally. In this topic, learners are taught strategies for leading virtual meetings effectively. Some strategies include sending a message if a meeting will start late, using external audio and video devices, verifying that everyone can see a shared screen, and more.
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Questions (level 1, 2, 3)
Video module
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This topic is currently available in English.
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Include a virtual access option when sending a meeting invitation that includes remote employees or a large group. This will help make sure that any employees who need to join the meeting remotely can easily find the information needed to join.
Invite all employees who have something to contribute to meetings and projects, regardless of their physical location. This will help make sure that all employees have the opportunity to participate.
Send a message to remote employees if a meeting will start late, so they can adjust their schedule appropriately. This also helps make sure that they aren’t waiting unnecessarily.
To start your meeting, verbally verify who is in attendance, both in the room and remotely, so remote employees are aware of who’s in the meeting as they may not be able to see everyone.
Before beginning a presentation, verify that everyone can see your shared screen. This will allow you to make sure remote employees can fully participate in the meeting as if they were in the room.
Use the meeting room’s audio and video devices when leading a meeting with both remote attendees and in-person attendees, since these devices typically provide a better remote meeting experience than a laptop.
Provide time for breaks in your discussion to allow remote employees opportunities to participate, otherwise they may not get the chance to contribute to the meeting.
When leading a large virtual meeting, select the option to mute participants in your online meeting platform’s settings to automatically mute people as they join the meeting. This will help eliminate background noises and allow you to start the meeting more quickly.
